Switzerland

Zurich International

Moleskine entry: April 1st, 2010

There’s a bunny in bag and he’s made of chocolate.

I’ve been to Switzerland today well, at the time of writing I’m technically still in Zurich; sat in the plane, awaiting departure. We’ll be on our way back to London shortly. It’s been a long day.

Why Zurich? Work, surprise surprise. But still LOTS of fun nonetheless. If I can talk about them by the time I write this up then you’ll know that it was… SKINS

If all you can see is an image of my moleskine, then sorry – can’t talk about it just yet. But if it’s not, then you can tell that the meeting was successful. Win.

It’s Easter this weekend (hence the bunny) and I’m looking forward to some proper R’n’R.

Chill Winston.

That is if this flight ever gets a move on. I was up at 5am this morning to be at London City Airport for 7am, leaving at 8.

It has been a long day (and it’s nowhere near over yet).

We were originally scheduled to land at 1945, that’s now looking like 2115. Damn. Quick drink with the office lot then off to meet the girlfriend who’s out somewhere near Westminster…

The date at the top of this page is April 1st. Fools’ day. I didn’t play any tricks (although I heard about some crackers). My mum and I used to try and get each other every year. She emailed me today and said it was a quiet one.

I miss my mum. She kind of rocks.

X

Paddington 2225

Spinny lights :)

Moleskine entry: March 30th, 2010

Two stops from home.

Six months in. Am I allowed to click again? I don’t know. I think I have though – clicked, that is.

A combination of a rather intimate chat with my peers and maybe also a mixture of the achievements of late. A PR Week nod and my recent Marketing Academy nomination… It kind of makes you think.

Reassures maybe?

I think so.

Step up James. Step up.

What day is it today?

Moleskine entry: Dec 15th, 2009

What day is it today? 15th? I think so. That’s right, ten days ’til Christmas, I remember.

It’s been a fair while since I emptied my thoughts into this moleskine of mine, but excuses I have none. Instead I have nearly three months of hard work to look back on. 1000heads is treating me well, very well.

It’s hard work, challenging even, but in the best of ways.

I can’t talk about any of of the stuff I’ve working on, obviously. However, let’s just say I am in exactly the right place at the exactly the right time; I’ve seen the future, and it’s very bright indeed.

It strikes me that it might be some months until this entry makes it out onto my blog. So apologies in advance if this seems out of time at all.

I wonder if, in time, I will be able to talk about what I’ve actually worked on, i.e.: projects of the past. I’m finally getting to grips with how fast this place moves; last Wednesday I helped out with creating an invitation for the Ovi Daily App Awards. Between us we nailed the copy, design, look and feel and just for good measure, a comedy QR code to boot.

Ovi Daily App Invite

They were signed off, printed and sent out within 24hrs and, by Friday, blog posts were already springing up. Amazing.

I understand that this might just be par for the course for some of you but, coming from a veritable behemoth of an organisation, this is not how it’s done ‘client side’.

I’m yawning as I write, I must be boring myself.

Writing from a plane (again), we’re headed for Helsinki. There’s a man two seats away who spoke at OpenLabs. Remember that?

Seems like such a long time ago now…

A Square Peg in a Round Hole

Moleskine Entry: Oct 22nd, 2009

Three weeks I’ve been doing this job and I think I might have worked out what I’m doing here. There’s obviously work to be done and I’m getting stuck in, however I still feel like an outsider.

New to the pack, some of the larger animals don’t know how to take me. Yet others are still trying to be open. We’re getting there. Slowly. At least I’m getting there.

The hardest part to deal with is the clients, I guess. They don’t trust me and, while my name maybe associated with The Really Mobile Project, I don’t think they ever will. It’s gutting because I’m not just some blogger off the street; I’ve spent the last 5yrs carving out a career as an expert in my field. Call it comms, word of mouth, community, dare I say it ‘Social Media’ and, in all honesty, I’m not an idiot (no laughing at the back please). I’m really not. I’ve never broken an NDA and I’ve always conducted myself in a professional manner. Yes, there is some bleeding across the lines with the new role, but really?

“We’re not going to show him anything he might blog.” — Really? Give me a break.

24hrs later – Validation. Defence. A small amount of insight and trust – as tenuous as it is – is restored. Although I fear this won’t be the last time it happens.

Perhaps it’s time to say goodbye to Really Mobile?

[Private post – made public on Dec 23rd, 2011]

1000heads in my Moleskine

The Caribbean - Sep 13th

Molekskine entry: September 12th, 2009

Second entry today. We’ve arrived in St Maarten and I am happy. The reason?  Yesterday I verbally accepted a role at 1000heads.

This is pretty big.

You see I left SpinVox with the full intention of going freelance for a while. Maybe start my own business etc… And so when I initially approached Mike Davison (MD @ 1000heads), it was about how I could help them out on a one, maybe two day a week basis.

However, upon meeting him – for the first time I might add – I knew it could lead to good things.

My decision making process is often quite intense and I never, ever do anything unless I am 100% certain it is the right thing to do. Yes, I take risks. Everyone does. But they are calculated ones and every possible outcome is noted and accounted for. Suddenly I remember I was chess champion at school. Makes sense.

I digress.

I met Mike after the Wyoming leg of the Lucozade Energy Challenges but before the Alps (challenges two and three respectively). In the time between those trips I had planned to try and work exactly what it was that I wanted to do. This of course didn’t happen and if anything my choices were muddied yet again. I blamed Mike for this. Entirely.

I thought. I worked for a bit and then I thought some more. All the while trying to work out where I should go next.

I met with Mike again.

As before, he and I spent most of the time talking about our mutual visions and beliefs on branding, community, word of mouth and crucially our respective futures. I told him I was still trying to work things out and also that he had made things much harder.

Mike was great. “Go. Enjoy the Alps.” he said. “Speak on your return.”

I went. I came back. I knew.

1000heads was the way ahead.

O Canada!

T-minus 2hrs until take off. I’ve never been to Canada before, this time last year I was just packing my bags to head of to Wyoming and still a little bit unsure of my future. Amazing to think how far and how much things can change in a year.

Why Canada? Work, naturally.

1000heads have been signed on to do some work for Nokia Canada and since the start of July we’ve been executing our first kick off activity; the N97minitour.

Driving from Vancouver to Toronto (with stops along the way) and timed with the Canadian N97mini launch, our team on the ground over there have been organising meet ups, competitions and generally blogging and tweeting their little hearts out.

I’m flying over for leg two; Montreal to Toronto. What with Mobile Geeks this coming Friday and a whole host of other events lined up for the ten days following, it should be pretty awesome.

As I type, the team are en route to Montreal and I’m already grinning at the thought of the RV pictured above pulling up at Pierre Elliott Trudeau International and my team waiting to greet me. Amazing.

Like I said, I’ve never been to Canada before. What a way to see it first hand?

🙂

Strange Days

The following entry is verbatim (unless stated otherwise), from the date given below.
Reading back over it all now, it seems so far away. Glad to finally put it to rest.

Cheers.

Wow.. Brick Lane is buzzin' this afternoon! :D

Moleskine entry: August 23rd, 2009

I haven’t written here for almost a fortnight. Instead I’ve been spending my time writing up my Moleskine notes to date and updating them to my blog – where hopefully you’re reading this entry now (albeit later than originally intended).

Sitting here on Brick Lane, sipping coffee and watching the world go by is allowing me time to reflect. The past few weeks since I came down from the Big Horns have been tumultuous at best and at worse, just plain upsetting. But here we are, just 24hrs before my departure from SpinVox is announced and I am full of glee; the future has never looked so bright and exciting. Opportunity really is everywhere.

Note to self: email Gary Vaynerchuk, say what you like about him. He’s an inspiration to us all.

Gary, if your Google alerts have just fired off and you’re reading this now, thanks for the reply – I know you’ll reply. That’s the kind of guy you are.

—— NON MOLESKINE NOTE ——

I wrote this entry on 23/8/09 and sent the following email when I got home later that day:

Hey Gary, not sure if you remember me, we met at the Blog World Expo last year*.
.

Your session was inspiring and when I asked you a question on scalability, you answered it well and then called me out on my girl back home 😉
.
She and I are still together and we’re very, very happy. I wanted to mail to let you know that tomorrow I’m quitting my job as Head of Digital & Social Media at SpinVox**.
I’ve been there for two years now and I decided not soon after I saw your talk that 2009 would be the year I made the leap to go freelance.
.
So yeah, here’s to the great beyond!
.
And thank you, Sir. I’m getting ready to KILL IT.
.
Cheers,
.
James Whatley

.
*It was a good day! 😀
http://www.flickr.com/photos/whatleydude/2872601269/
**Obviously this isn’t public yet! I’m going to blog it tomorrow morning 🙂

Gary always replies. Ten days later, he did just that:

“James, I wish you the best and luck 🙂 and thank you. PS: I’ll be in the UK soon, let’s catch up.”

Sadly, I missed Gary when he was over in London last, but I did finally manage to catch up with him when I was in Texas recently. He remembered our brief exchange and asked how things were getting on with both the new job and of course, my sweet love. It’s having that kind of memory for names, faces, people and places that really makes a difference sometimes. Like I said, it’s inspiring.

—— NON MOLESKINE NOTE ENDS ——

So what next?

The original plan was to go freelance. Yes, that’s right… FREELANCE. Freelance what though? That was the burning question and one that I had time to work out with the helpful guidance of my peers and mentors.

But, as we now know, what was originally scripted never came to pass.

August 1st, upon return from the good ol’ US of A, was to be the first day of the rest of my life. I had handed in my notice at the end of June, prepped a blog post and, with Lucozade ahead of me and who knows what after that, I was ready.

But instead, August 1st passed without event. I was still an employee at SV and, even though I had a couple of consultancy gigs lined up, suddenly I had no time. SV respectfully asked that I didn’t leave just yet and in all honesty, as far as I knew, we – as a company – were under attack. I wasn’t about to turn away in their darkest hour.

Turned out it wasn’t even midnight yet and the Sun had only just begun to set. SV’s darkest hour was a long way off indeed.

Come July 27th when I (almost quite literally) rode back into town, a fair few were waiting for me to put things right. And put them right I did. The internet was full of rumour and misinformation. Respected journalists and bloggers had been led a merry tale about the innards of our business and they swallowed every word.

“Silly.” I thought “Real silly. Surely it must be obvious that these are just ex-employees out there trying to bring us down?”

Surely? I set about putting together the most robust of rebuttals I could and based on what I thought was ‘the truth’, I responded

“I was, alas, on holiday last week and all Hell seems to have broken loose and in that, a veritable maelstrom of accusations, mis-apprehensions and sometimes just plain lies have been circulating and permeating around this lovely world we call the internet. I am, to be honest, amazed at this – and would quite like to set the record straight…”

“Hoorah!” they exclaimed, “He’s back!” they cheered, “At last… this whole thing can be put to bed.” and, for a while, it was.

Naively, I had taken on the BBC and came away with a bloody nose. In the quiet moments that followed it slowly dawned on me the magnitude of everything that had happened.

The British Broadcasting Corporation James. Really? You didn’t think they might have actually researched their story somewhat?

But what of SV? My pride and joy?

Quiet. Nothing. Not a dicky bird. The silence was deafening.

We changed tact. A ‘tech demo’ was called for. What started out initially as (and I quote) “We’ll get that Rory chap in and show him the software, he can see we’re telling the damn truth!” slowly descended turned into a big blogger open day.

My trip to Africa [for Lucozade Challenge number three] had been delayed by a few days and by the looks of things, I was going to be around for this. Excellent.

Even before the first meeting, alarm bells were ringing. This really wasn’t going to work. Not this way. The company had effectively deceived their fans, betrayed the community I’d helped to build over the past two years and anyone they invited in was going to be out for blood. It was that simple.

Friday I told them it wouldn’t work.
Friday I told them what they were coming for.
Friday I explained that, if we were really going to do it, then this is how it should be done.

First we should address each and every accusation, tell the assembled guests what the accusations were and then completely blow them out of the water with the facts. Then – and only then – should we get on with any kind of demo.

I walked away. I remember it well. They ignored my pleas and carried on constructing their own death by Powerpoint. Good plan. Invite bloggers and journos all the way out to Marlow to show them a Powerpoint presentation. Yeah, that’ll work.

I went home, sad. Knowing that Monday would be the end.

That was until Sunday. About 22:07 to be precise, my Tweetdeck chirped with the following tweet:

I turned to my flatmate “Um….”

“What is it?”
“Apparently I’ve just quit.”
“What?!”

Well, yes. That was kind of my reaction too. First the tweets started flying in, then the blog posts followed and then, two hours later, an apology from TechCrunch Europe (a career highlight I promise you that).

As it turned out, one particular TC hack had written a pre-emptive story about my leaving and had accidentally hit publish. Thing is, and this is where things get muddy, as I explained earlier, I was all set to leave that summer anyway.

Step back with me for a moment back to Christmas ’08. I’m lying on the floor at my parents’ place, reflecting on the year gone by and contemplating on the year ahead. Things were good, great in fact. I’d just finished five months work on the SpinVox Wishing Well, Mobile Geeks of London was flying quietly and 2009 had the potential to be big.

Working in this industry you often find yourself surrounded by driven, entrepreneurial individuals who, by some personal endeavour, are out in the world to make a difference and hopefully a pretty penny or two along the way. Coming into contact with these types of individuals day in and day out, you’d be unsurprised to learn that eventually, some of it rubs off on you.

And so it was, on Boxing Day morning, I started laughing. Laughing and laughing and laughing. It was then I knew that 2009 would be the year that I left SpinVox and finally broke out on my own.

Fast forward to June 2009 and plans were in place. I’d spent sometime earlier in the year over in L.A. scheming with my good friend Matt Singley about the future and slowly getting my head around the next step forward.

However, the big SV also had change in mind. People started losing their jobs, friends of mine were made redundant and, although my role was safe, the team had changed considerably since I’d joined 18mths previous. My old boss who, due to some restructuring was now no longer my direct line manager (but still a trusted friend), he and I discussed the prospect of going freelance. There was potential for SV to help me through. My new boss was on board as well. It all sounded good enough, the company was happy to support me during the changeover period and didn’t actually want to lose me as an employee/advisor. So whatever they could do to help, they planned to.

While this was going on, I received an email from the guys running the Lucozade Energy Challenge:

As you probably know, I threw myself into that project and well, the rest is history.  It’s funny, the very day that SV and I agreed on the terms and conditions of my new job role/transition was the exact same day I landed the Lucozade gig. Like it was meant to be.

The following day I told the guys at SV that instead of aiming for a six month transition, it would be more like six weeks. I had enough holiday to cover off the first two Lucozade challenges and after that, I’d leave and be out on my own. Scheduled departure date; August 1st 2009.

Here I am, twenty-three days later and at last I’m leaving. When I was hired I made it my job to provide an open an honest voice for the company that I’d grown to care for so much. When this was no longer possible, I couldn’t do my job. Leaving the company has been one of the hardest decisions I’ve ever had to make and it hurts. But I have to admit that the company lied: to its staff, to its customers and to me.

Tomorrow I get to tell the world I’m out of here, the sun is shining and the world is a beautiful place.

Who’s hungry?

Moleskine entry: August 23rd, 2009 – ends

Hello Texas!

Dealing with delays at the airport...

Today I fly to Texas, 1000heads are sending a small team out to the South by Southwest (SXSW) festival to provide support to Nokia and a group competition winners who found out on Monday (!) that they’d won a rather sweet all expenses trip to join us.

It’s going to be awesome.

If you’ve never heard of SXSW before then don’t worry, I hadn’t until a couple of years ago. It’s a ten day event that’s broken up across three (relatively independent) parts; film, interactive and music. The second one is the bit we’re headed out for for – the interactive aka – SXSWi.

Although, it must be said; if I ever return on my own dime then it’d be amazing to attend all three.

I’ve always loved film and a few influences in my life of late have also helped me rediscover a healthy taste in music.

Texas

At the time of writing I’m somewhere over the Atlantic Ocean, about halfway between London and Chicago (our first port of call en route to Austin, Texas). This is my first time at SXSWi. A bunch of my friends have been several times before however I am still a Texas virgin. I literally cannot wait.

Did I mention that it’s going to be awesome? 🙂

BRING. IT. ON.

Facing fears

I used to hate PowerPoint.

Hate it. Hate it, hate it, hate it, HATE IT.

For years, I refused to take part. If I had to give a talk or a presentation of any kind, I used my words and speaking abilities only.

“I don’t need slides” I used to say…
(whilst slightly looking down upon everyone else that did)

That was until my employer asked me to travel to Germany to speak at the annual Voicedays event in Wiesbaden. A presentation was required and well, I didn’t have one.

Procrastinate, I did much.

That was up until my then boss casually mentioned in passing that the only reason I hadn’t started my deck yet was because I was afraid of it.

“You’re afraid of PowerPoint.”

“Am not.”

“Then do it then.”

“But…”

“If you’re not afraid of it, do it.”

He was right. I was. My fear? Where to start? What if I get it wrong?
I didn’t know what to do.

“Tell a story.” he said, “You like post-its, start with your key points on some post-its. See where it takes you.”

I grabbed some nearby post-its, a black marker and – a few mins later – I came up with this…

Genius? No.
The rantings of a serial killer? Maybe.
Cracking my fear of PowerPoint? Definitely.

I’d found my story, the notes were to be my kickers and this below, was the presentation I eventually gave to a room full of delegates at Voicedays ’08:

.

That’s how I cracked my fear of PowerPoint; by telling a story using post-its. They became my kickers. I knew what story I wanted to tell and, by using the stickers as great big reminders/cheat sheets, I ensured I didn’t lose my way.

If you’re struggling with a deck yourself, get offline and start playing with paper & pens and just see where it takes you. You never know, you might start here and end up here.

Good hunting.

Back to Africa

Moleskine entry: August 5th, 2009

Lucozade Energy Challenge number three begins. It’s about 9pm at the time of writing, the plane is taxiing to the runway and we’re very nearly on our way.

The task this time round is white water rafting on the Zambezi river. First stop: Cape Town, South Africa. From there, onwards to Livingstone, in Zambia. After that? God knows.

Wherever we end up, I can not wait.

The challenge is different in oh so may ways from those that have gone before. First of all, this is the first challenge that we’ve had any official Lucozade presence with us. Sam and I both report into our respective agencies who, in turn, report into Lucozade/GSK. Their main contact there? A guy named Nick.

I first met Nick during the final stage of my interview process for the gig that I’m writing to you from now. An Aussie and all round nice chap, he’s a welcome addition to the team.

Speaking of ‘the team’ I’ve already mentioned Sam and I are back on the case, this time however we’ve been joined by four freshl graduates from Scotland. Kenny, James, Wullie and Stuart. All good lads and all, it would seem, on the trip of a lifetime. Our first video is already in the can and I think after a small amount of coaxing, they’ll be talking and playing up to the camera in no time at all. After all, the more personality and energy these guys have, the easier my job gets.

🙂

We’re flying over Brighton now, crossing the English Channel. At last my mind has found peace. I mentioned that this trip was different; we’ve had a longer gap between this and the the last. Ten days in fact.

Quite possibly the longest ten days of my professional life.

Jeebus.