5 things on Friday #7

This week I am running horrifically behind; the notes I’m writing up have been in my Moleskine for well over a week (today’s the 27th of Feb and I’m backdating this post to the 17th!) and I have two batches to write up.

Right then, shall we?

  1. Chronicle
    I have a much bigger post to come about this film at a later date [read: when I get a chance]. In the meantime, seek it out. It’s worth it.
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  2. SMW4x4
    Last week was Social Media Week and Monday saw four case studies given by four different agencies at the HMS President upon the river Thames. Hosted by This Little Lady Went To London and sponsored by Cloud nine Recruitment, 1000heads and BDMDigital, the event was not only about raising awareness around four (well, three) great pieces of work but there was a charitable angle too, with all ticket proceeds going to CRISIS. There may be some bias (I chaired the event in question) but it was by far and away the best night I had throughout Social Media Week: Samsung, Nokia and Brewdog all being well represented by their respective agencies.
    Good job.
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  3. The Other Cinema
    Brief Encounter @ The Troxy. Feb 14th. Date night. Bliss.
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  4. social@Ogilvy
    The launch of social@Ogilvy meant a fancy get-together across five pods on the London Eye. No more 360 Digital Influence, now there’s just social@Ogilvy. Champagne. Sushi. Awesome.
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  5. Google+
    The second social media week event I managed to get along to was the afternoon hosted by Google+. With a programme of speakers that included Professor Robin Dunbar (yes, he of Dunbar’s Number fame) and demo after demo of how awesome Google+ can be, I must say I’m fairly sold [I event wrote my first Storify about the event]. All it needs now is users, in volume.
    I’m on Google +, circle me there.

Bonuses: Matt finding this awesome shirt, being interviewed for ‘Behind the Headlines‘ and rediscovering my love for all things Cat Stevens. 

 

 

5 things on Friday #6

Five [and a bit] things of general awesomeness from last week.

  1. Singin’ in the Rain.
    On a whim, I managed to get a couple of stalls tickets to this recently opened West End musical…. and I was not disappointed. Beautiful, fun and very, very wet – Singin’ in the Rain was definitely the highlight of the week. If you’re looking for a show to see in London, then see this.
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  2. New Avengers Trailer!
    Do I need to say any more? No, I didn’t think so.
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  3. One kick ass lasagne.
    Many, many cheeses. I’ll be making that bad boy again. Oh yes.
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  4. Not at MWC.
    Mobile World Congress is the world’s largest mobile telecommunications conference and it happens every year around February time in Barcelona. I’ve been fortunate enough to attend a fair few times over the years, however this year (like last year) I won’t be making it over so instead (like last year), Dan and I are throwing a mobile-focused get together in London town. If you’re around, you should come along!
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  5. CALM: Campaign Against Living Miserably.
    Suicide is one of the biggest killers of young men in the UK today and this charity has been set up to combat that fairly horrific statistic. I met one of the founders this week and well, I doubt very much this’ll be the last time I blog about the subject (it certainly isn’t the first). For the time being however, please check out Thirty One – a new album of specially curated music from Manchester artists, and the best thing?
    All profits go directly to CALM. Hop to it.

Bonuses: something I spent a lot of time working on last year was finally unveiled, Bonfire.IM became my favourite browser plug-in of all time and the Creative Social (although was somewhat disappointing in the main) yielded the discovery of the AMAZING Bear71. 

Butterfly effects

Everyone has their favourite toys from childhood, I was fortunate to have a few. If you remember things like He-Man, Thundercats or Jayce and the Wheeled Warriors – then this tale is for you.

When I was a kid my big thing was M.A.S.K.

– aka Mobile Armoured Strike Kommand.

MASK Crusaders! Working overtime! Fighting crime!

I remember one Christmas morning when I walked down the stairs to find Boulder Hill completely all set up and ready to play with [can you imagine depriving me of an unboxing today?!] -  it was brilliant.

Switchblade, Condor, Volcano… the toys were amazing. One in particular, was Bulldog.

Bulldog was an American truck that fell down into a tank-like contraption at the press of a button. After a while (I don’t remember when), the spring loader in the click broke, which basically meant that Bulldog couldn’t return to truck mode.

This video talks you through the general awesomeness of Bulldog. You don’t have to watch it, hell you might even want to just skip it completely. However, the money shot is around 1min in. Y’know, just in case.

To add some background to this story, my father was an extremely talented carpenter and joiner, who owned his own building contracting company. He liked to build things. And as such, so did I. Lego was my thing as a kid, in the main at least, but outside of that you had Zoids.

Zoids were great. A seemingly impossible mixture of prehistoric robotics, each toy came in tiny little pieces that you had to assemble yourself (or in my case, with my dad).

What this all meant was that when Bulldog broke, dad and I set about taking it apart (like a Zoid in reverse) to see what the issue was. The cause: a small dog-leg-shaped piece of plastic that had somehow snapped during playtime. Damn.

‘What do we do now, dad?’
‘Well, now we know what’s wrong, son, we can get a replacement part and fix it.’

A few days later, an eight year old James Whatley wrote a letter to Kenner Parker toys explaining what had happened and asking very nicely if they could possibly send out the replacement part that we needed.

A few weeks later, my mum greeted me from school to tell me that she thought Kenner might have got my letter, as a parcel had been delivered while I was in class – and it had a MASK label on it. We raced home as fast as we could and, sure enough, there it was was: not a small packaged envelope containing the piece we needed, but instead a whole brand new Bulldog. Brand. New.

I still beam when I think about it now.

Two things to take away from that story:

  1. Surprise and delight: I’ve talked about it before, and I’ll talk about it again. It’s nothing new, but it is [still] a beautiful way to deal with your customers. Even now I can imagine that marketing or customer care manager sat at their desk, opening my letter and thinking: ‘Hey, let’s just send him a new one. That’ll make his day.’ – and they were right, it really did.
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  2. That one decision, made all of 20+ years ago in a random office somewhere in the UK, had such a profound affect on a little boy that not only does he still remember it fondly, but actually now spends his waking hours working out how he can make his clients’ customers feel just the same way.

That’s some butterfly.

5 things on Friday #5

This week I’m cheating again. Things written on Monday and then backdated to Friday.

Shrug.

Sue me.

5 things of note from this past week –

  1. Travelling Light @ The National Theatre. Admittedly my tickets were freebies from a friend but still, it’s still definitely worth seeing. So what if the accents are ropey at times and who cares if the script is slightly clunky in places – it was lovely little piece of theatre.
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  2. Mission Impossible: Ghost Protocol @ The IMAX!! Bloody good and again, well worth seeing (at THE IMAX though, obviously).
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  3. #DriveTime – aka ‘tweet along with Drive’ – came and went. It was fun, but could it have been better?
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  4. The Descendants (w/ G Clooney). Dead good.; it just kinda… happens. He’s bloody brilliant actually, best thing/most nuanced performance since Michael Clayton. Yep. You should see that too.
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  5. The future arrived, via my iPad. Still learning. Amazing.
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5 things on Friday #5

Bonuses: Sleb spotting in Soho, covered in snow at Speakeasys in Clapham and some gorgeous MEGACITY photography up in Leeds.

Good QR code usage shocker!

Last night, while wondering the streets of Soho, I passed this colourful boarding on Lexington St –

Genuinely good use of QR code shocker

No other branding or logos exist on the boarding, just multiple shades/shapes of green and of course, the fish. However, instead of eyes, the fish have QR codes!

Huzzah!

Give them a quick scan aaaaaaand… what?

It took me to a [mobile optimised] webpage for Yoobi Soho, a new sushi bar coming soon.

 However, the cool thing wasthat not only rewarded my curiosity with an invitation to the free opening party of the establishment in question, but also the offer of a free sushi roll at any time during the first week of said opening.

Why is this cool?

  1. Key sentence from the above: no other branding or logos exist on the boarding. QR codes, by their very nature (and if used correctly) are esoteric and alluring. By NOT putting anything else up on the screens, I’m intrigued.. I’m enticed to GO THROUGH THE DOOR as it were, of the QR code. What is it? What’s it hiding? What happens when I click?

  2. The rewarding of curiosity. The celebration of your captivation. The entertainment given from exploration. This is QR done right and this is QR done WELL. Better yet, it’s building advocacy.

 

Well done Yoobi, I salute you.

 

Some thoughts on #DriveTime

This post is about the recent home release social media activation of the film DRIVE. There maybe spoilers ahead BUT I’ll be sure to yell loudly if they come near. Then again, we may make it without any. We shall see…

Drive: a stunning, nay breathtaking, film from 2011 (some would argue THE film of 2011). Woefully ignored by the Academy but adored by fans worldwide, its a glorious tale of love-driven revenge told through the haze of 70’s LA neon with a soundtrack to match.

Of Drive, I am a fan.

On Monday, Jan 30th 2012, Drive got its UK home release on both DVD and Blu-ray and, to celebrate said launch, film-studio-friendly agency, Think Jam, sent out early copies of the film out to a select group of fans on Twitter.

The aim? To kick-start a pre-scheduled participatory/group viewing, snappily referred to as #DriveTime.

Nice idea.

But not everyone agreed –

Dan has a point.

In fact, the whole conversation between him and Mike is worth a look (especially as both have proven experience in this kind of marketing). I stumbled across the conversation between the two of them after the film had finished, however found myself unknowingly agreeing with them midway through.

That aside, there’s also the very real issue of SPOILERS.

I would be gutted if someone I followed [on Twitter] unwittingly gave away key plot points throughout any film that I was yet to see (especially on THE DAY of its home release, ie; if you didn’t see it at the cinema then you’re stuffed). In fact, so much did it concern me that I issued my own warning before the film started.

Those issues aside, the ‘event’ seemed to go well. So well in fact, that my friend and I started kicking around some ideas around data visualisation that could work alongside it – yes, that’s right, we’re data geeks.

Bear with me, this is where things get interesting –

Data Visualisation around group events is nothing new, see The New York Times and the Super Bowl or before that, The Guardian and the World Cup; with swathes of data, you can make beautiful, beautiful visualisations.

But these events, they’re huge, global happenings with hundreds of thousands of tweets to process, giving you an extremely granular level of preciseness that you wouldn’t find with say, 1200 or so tweets… right?

Well, ish.

“…I bet they haven’t sold it in.”

One of the great things about these kinds of social media campaigns is that the data is (relatively) free and available for anyone to access. So what if you could steal the data from the Drive activity and not only present it back in a gorgeous fashion, but also demonstrate your skill as a potential new partner in doing so?

“Could you piggy-back another agency’s paid activity to showcase your own?”

Well, as I said, the data is there. So all you would need to do is farm that information and go from there… right?

Search term: “#DRIVETIME” – parameters 30-31 Jan 2012 – network: ‘TWITTER’

Export as .csv, group & subtotal the number of tweets by time published and… Voilà!

Look at that lovely data.

I’ve cleaned it up somewhat (only showing the data between 7pm and 10pm – the film started at 8pm) but you can clearly see the flurry of activity that happened throughout.

Now, we can sexify this chart (thanks Robbie) and we can also actually map the highlights of the film against the peaks and troughs of conversation.

A – 8pm: the film starts
B – End of [the awesome] opening sequence, ‘Night Call‘ kicks in
C – The Driver meets the girl for the first time – it’s encapsulating
D – Combination of ‘Under your Spell‘ starting + a key killer quote from our hero
E – Sequence of Driver and Irene spending time together [intense]
F – That elevator scene
G – Dip for a(nother) particularly violent piece
H – Film ends, people loved it and tweet according

.  Incredible.

What are the takeaways from this exercise?

  1. If you’re planning a scheduled viewing (over social media) make it both a) a universally accepted film (read: a classic that most people have seen) and b) perhaps one that’s not so visually sumptuous and arresting.
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  2. Think about THE DATA. Alright there was a Storify after the fact, but if me and my friends can throw together a crude visualisation of what our collective tweets look like… then Christ, what else is possible?

Which in turn asks a bigger question:

If today’s brands (and consumers) are ready to remix anything and everything, what’s to stop the agencies of tomorrow doing the same?

..oh and look, no spoilers.

5 things on Friday #4

Five things of note from this week

  1. This Shangri-La Hotel ad: ‘It’s in our nature‘ – it’s gorgeous
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  2. New job. New job. New job. Even managed to get my first speaking gig by day three! Amazing.
    Great work, inspiring people. This is my mantra, remind me to revisit this one day and I’ll explain where it comes from. Or just ask me when you see me next.
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  3. DRIVE. I loved it (as you might know) and on 8pm on January 30th, it’ll be #DriveTime – it’s a hashtag. Get involved. I am, and as such, I’ve got a [free] copy of DRIVE on Blu-ray – Yes!
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  4. Speaking of DRIVE, it gets a special mention in this Like Minds talk that I gave back in October. The video went live this week (hence the link love), it’s only 20mins long and well, you should check it out.
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  5. My ex-client friend!! Carla was over from Dubai this week and, alongside picking me up a bottle of one of my favourite whiskies, she also placed a bet with me on how long RIM will last in 2012. She thinks by June, I say September or later. The Blackberry makers aren’t going through very good times at the moment and well, as a keen observer said to me recently – ‘they’re not for this world’. 

Bonus: I lost my pen – #sadtmes.

 

 

Like Minds: the five word of mouth moments of 2011

Last October I was fortunate enough to be asked to speak at the fantastic Exeter-based conference, Like Minds.

Like Minds 2011 Day 3

— pic via the extremely talented Harry Duns

My topic? The five word of mouth moments of 2011.

Easy, right?

You don’t need me to tell you the first five that spring to mind, so let’s look what happens when you probe a little deeper –

[your comments and feedback, as ever, are welcome]

Oh, and the best thing? I just managed to lay my hands on a ticket to the rather exciting TEDxObserver 2012.

Speakers include one Miss Camila Vellejo.

Amazing.

 

 

5 things on Friday #3

Five things of note from this past week. Not as exciting as I’d hoped (I’ve had a week off and, surprisingly, haven’t spend much of it online) but here we go –

1. Rubbish QR Codes.

I spotted this ridiculous QR code placement on the tube earlier this week (note: IT IS ON THE OTHER SIDE OF THE TRACK) and subsequently popped it up on Flickr without thinking about it. Jonathan Waddingham spotted it and, before we knew it, a whole new QRFail blog had been set up.

I love Twitter for this kind of stuff.
Good work, friends.

2. Troll Hunter!
I arrived home yesterday to discover that someone had sent me both the newly-released Blu-Ray of  Troll Hunter as well as a rather funky matching t-shirt. Which in turn meant that last night I finally got to watch a film that I’ve been busting to watch for AGES. You’ll be pleased to hear I was not disappointed and – freebies aside – I’d genuinely recommend seeking it out for its pure scandinavian bonkersness alone.

3. #CommsChat.
The engagement currency post from Jan 11th got a fair bit of pick up [Huzzah!] and as such, Communicate Magazine asked me to host their weekly Twitter chat with my blog post as the theme. Cracking stuff, with some really nice banter too. Worth a look.

4. The Marketing Academy
opened up nominations for their third year of scholars this past week and – having been a part of the successful first year of entrants – I honestly cannot recommend this enough.

If you know of a high-potential, rising star in the field of advertising, communications or marketing, why not nominate them today?

5. Beef Welly!
I love cooking. But last week I had guests over and one particular guest insisted on putting together a Beef Wellington with not only the best damn piece of beef I’ve ever laid eyes on (thank you Ginger Pig) but also the finest homemade meal finesse I ever did see.

It was my first and it was superb. Try it.

5 things on Friday

The Weekend Media Festival

Back in late September 2011, I was fortunate enough to be asked to lecture at the Weekend Media Festival in Rovinj, Croatia.

Weekend Media Festival!

Now in its fourth year, the festival is known for being the key event for the local communications industry and, with an expectation of 3000+ attendees, Nokia were onboard as sponsors; with both a device launch and a booth on site, part of the deal was that they were able to nominate their own speaker for the weekend.

The brief? An introduction to word of mouth marketing; a relatively unknown discipline in that part of the world. Case studies would be a necessity but, while I was permitted to talk a little about the work with Nokia, any heavy-handedness would not be welcome.

‘Perfect’, I thought. ‘It’ll be me, a room of 20 or so people, talking about (and probably kicking ideas around) the idea of word of mouth marketing and what it means to the modern-day brand’. Donezo.

Upon arrival [landing just after midnight, after leaving Beirut in the morning and making a short stopover in London for lunch – long story], I was asked to come down to the venue to meet the team and pick up my credentials.

‘But it’s really late and I doubt it’ll go on for long, I’ll do it tomorrow’, I said.
‘No’, they insisted ‘the party is only just starting. Come now.’

I did, and they were right: the party was only just getting started. However, that wasn’t the only surprise of the night. After meeting and greeting the rest of the people I was there to represent, I was asked if I’d like to see where I’d be speaking on the morrow – ‘Yes’ I replied, ‘that’d be great’, expecting to be shown to some corner/booth somewhere in the main hall.

Oh no. How wrong could I be?

Imagine my surprise as I was shown into the main conference hall and simply told ‘Yes, you’ll be in here’
‘Sorry? How many people can fit in here?’
‘Oh, about 900 sitting but probably closer to a full thousand when we fill up at the back’

Right.

The following day I rewrote the entire presentation (less Q&A and small numbers, more pretty images and big stories). I had potentially one thousand people to entertain. At 5:30pm. On a Friday. Plus, after once reading about Jyri Engestrom‘s tendency to wear bright red cardigans whenever he gives lectures to large groups of people (it helps the audience keep track of the presenter on stage apparently), I thought I should rock the red trousers too.

So I did – and it was awesome.

PS. Rovinj is gorgeous, I thoroughly recommend visiting if you ever get the chance.