How to write a trend document

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How to write a trend doc

A couple months ago, at work, the new group-level European head of social media challenged me to come up with a couple of ideas that could form part of a trend document for the New Year – ‘We need a trend on one slide, and then maybe a slide on what to do about that trend after – can you do that?’.

Yes, was the answer. Of course. And the end result can be seen on the Social@Ogilvy blog with supporting slides on Slideshare.

But the thing is, whenever I try to come up with new ideas, I always start with words. Yes that’s right, WORDS.  Yes they might end up in a presentation at some point, but I never start with Powerpoint. Ever.

I start with a blank page, a clean browser (eg: no tabs open except search), some questions, and normally one idea that I’ve been noodling to get me going.

The clean page and browser were easy. The questions? They’re as follows:

  • What’s the trend?
    Does it have a name? What’s the angle?
  • What are the key drivers?
    Aim for three. If you have less, think of more. If you have more, reduce.
  • Examples?
    Again, three is the magic number. If there are no examples, then your trend is a prediction [and not wanted here; save it for another document].
  • Implications?
    The inevitable question: what it does this mean for brands?!

Using those four guiding principles, it’s relatively simple. I ended up writing a few for Ogilvy, two made the final cut, and I’ve developed a couple more for publishing elsewhere. But for the benefit of this post, I’ll just show you the first draft document that went onto underpin the aforementioned final presentation.

Copied and pasted direct from Word –

___________________________

TREND: DISPOSABLE CONTENT

DRIVERS

The Content Churn
With content marketing the buzz term of 13/14, every brand (and their corresponding agencies) is on the hook to constantly create content. Continuously churning through idea after idea, meme after meme… The desire to continually satiate the online hunger for more, more, more means that the content created in turn becomes smaller, and quicker to consume.

Unsurprisingly, this inevitably leads to mistakes. Which in turn leads onto our next driver…

Tweet & Delete
With the inevitable errors that happen in 24hr news rooms content hubs, the chances of a piece of work slipping out of the door without the correct sign off increase. It happens in all parts of the marketing industry, this isn’t new to social media.

However, unlike an offensive print ad, or a sexist TV commercial, social channels allow media owners to reach into the past and delete the offending content – as if it had never existed in the first place. This, of course, comes with as many risks and it does rewards. The latter in that it can be missed by many; and for the former? Post-deletion infamy on the Buzzfeeds and Reddits of this world.

Speaking of infamy…

Teens’ ever reducing content legacy
With the advent and subsequent global penetration of social media, the professional adults of today are finding that the penchant for over-sharing that was so new and exciting is slowly coming back to haunt them. Well, we’ve got news for you on this: the kids are wise to this one. The generation growing up RIGHT NOW is unlike no other before. This is the generation that has never known a world without the Internet (can you even imagine that now?) and they don’t want the selfies of today messing up the job interviews of tomorrow.

EXAMPLES

Snapchat [Platform Example]
It’s an obvious choice but it simply cannot be ignored. Given the voracity at which teenagers have embraced the platform and its mission-impossible-esque way of dealing with messaging, it’s no wonder brands are also getting in on the act.

Brand Example 1: 16 Handles was first with its voucher offer.
I like this.

Brand Example 2: Taco Bell + Snapchat collaboration = Burritos.
First(?) example of ‘mass broadcast’ from B2C.

Brand Example 3: Doritos for Halloween
UK example, unsure of purpose/ROI – but interesting as it mentions additional support from other social channels.

Brand Example 4: Charmin / Thor 2
One more than needed, but want to keep it as it fits with/proves ‘Tweet & Delete’.
Plus: it’s brilliant.

IMPLICATIONS

The marketing strategy goes by many names. From agile to reactive, from responsive to real-time – but the preparation and commitment required to make throwaway content such a success remains the same.

Preparation, preparation, preparation
Chance favours the prepared mind, and to get that viral smash, you need to have the approval processes sorted, the brand guidelines locked, and the right people in place to execute. Speaking of which…

Want an A game? Recruit the A team
Too many times do we see headlines that ostensibly blame young talent for social media errors – ‘The intern did it!’ or the like. The mistake here isn’t with the monkey, but in fact with the organ grinder. You need damn good talent to make great content that’s worth missing; so put your best men and women on the job. When it comes to the ephemeral, it’s time to get incredible

Be quick, be nimble, be agile
There’s no point in having the right processes and the right people if you simply don’t have the prowess to get it done promptly. Speed is of the essence.

REMEMBER: Your content is one thumb swipe away from being wallpaper. The trick is making that wallpaper stick.

APPENDIX

Unfinished ideas and other sources/thought starters

Guardian piece on messenger apps vs Facebook
TechCrunch on THE WHY of ephemeral media

Defining ephemeral media-
Amazing ideas from friends – which led to this
Good stuff from Amelia too (she should write more)

___________________________

And that’s about it.

Some structure, some research, and some words.

Do that a few times over, employ a couple of trusted friends to do the proof reading, and et voila: one trend document (here’s another example from 2012). If you’re really lucky, someone might even turn it into a presentation for you.

——–
Oh, and this is by no means the definitive way to write these things, it’s just how I do it.
I hope its useful. 

How to opt-out of auto-play videos in Facebook

If you hadn’t heard, Auto-play ads videos in the Facebook mobile app (and desktop) are on their way.

Facebook Videos - DEATH

Good? Bad? Annoying? All three? Yeah, maybe. But look, here’s the bad news: on mobile, you can’t actually switch them off. What you can do however is prevent them from playing over your mobile network. In other words, make the videos only download over Wi-Fi only, and ostensibly opt-out of letting them auto-play on your handset.

Here’s how that works.

  • On iOS
    Go to Settings -> Facebook -> Facebook Settings -> ‘Auto-Play videos on WiFi only’
  • On Android
    Go to Facebook -> swipe right to the options pane -> App Settings -> ‘Auto-play videos on WiFi only’

Switch off auto-play videos in Facebook mobile

The benefits of this are two fold:

  1. If you’re hardly ever connected to wi-fi, you can pretty much ‘opt out’ of this auto-play media completely.
  2. If you’re not on any kind of unlimited data plan with your network provider, this will prevent Facebook eating into that precious data.

 

Hat tip to he who spotted this, Charles Arthur.
Go give him a follow.

 

Awesome Star Wars Moleskines are awesome

Featuring quotes from Han, Vader, Luke, and Yoda emblazoned on the covers, these new additions are just plain cool.

Yoda Han Solo Moleskine

Luke Skywalker Darth Vader Moleskine

There are four in total:

DO. OR DO NOT. THERE IS NO TRY.‘ - Yoda

THIS IS WHERE THE FUN BEGINS.‘ - Han Solo

MAY THE FORCE BE WITH YOU.‘- Luke Skywalker

DON’T UNDERESTIMATE THE POWER OF THE FORCE.’ –  Darth Vader

I’m pretty sure Darth says ‘Do not…’ not ‘don’t but I’m not going to argue. And besides, I’m a Yoda man myself, so that’s which way I’ll be going. Oh, and apparently these are limited edition, so if you’re keen you better snap one up quick. I’ve already got one like this, but I’ve got a feeling I might need a new one VERY SOON.

Excuse me while I go shopping…

Via

Getting my coffee fix at #illyschool

Technically, it was the illy university but hey…

DSC_2251

image via TikiChris

Last week, thanks to the lovely people at Espresso Crazy, I was invited along to the illy university of coffee to learn about (and taste!) the amazing coffee available from illy – and it was pretty darn awesome.

This is my Illy apron (I'm gonna be a barista!) #illyschool

— I got an apron and everything —

For those that don’t know (I know I didn’t) illy runs its own barista training class over in London’s Islington Business Centre, near Angel. Here, they hammer into the new recruits exactly how to make the perfect cup of illy coffee and here is where we were all to meet.

IMG_20131111_190050_1.jpg

Things we learnt:

  1. Decaffeinated illy coffee tastes gorgeous, who knew?
  2. The £139 illy coffee machines for the home make pretty much the exact same coffee you can get in a coffee shop. Not. Kidding.
  3. Drinking a lot of coffee at 9pm in the evening is a sure fire way to be up all night and to write notes like a crazy person.

IMAG0151_1.jpg

Joking aside, the guys from Espresso Crazy were kind enough to not only throw us each an illy X7.1 (which I obviously had to unbox on Vine – so cool) but also gave me a link offering any of you lovely lot 20% off any purchases from Espresso Crazy* (head to http://www.espressocrazy.com/promo/ILLYSCHOOL and the code will automatically be embedded in the checkout). – Offer expired Jan 10th, 2014

I’m sure you’ll agree, all of this is yet again pretty darn nice of them.

Finally, the X7.1 (maybe do something about that name guys? how about ‘amazing coffee maker of win’? yeah, that’d do it) is a bloody fantastic little machine. I’m using it pretty much every day, AND I’m making proper latte milk with the whoosher** too.

Now, where did I put that apron…

 

 

*The discount covers new machines and coffee. It will allow a max of 3 items per order and will expire 10 January 2014.
**Am pretty sure it’s called a steamer, but I prefer whoosher.

Review: GRAVITY

You know the rules: no spoilers.

Gravity

How can I describe GRAVITY to you?

Gravity is 91mins of the tensest cinema you’ve ever seen.

Gravity is just about on the cusp of believability.

Gravity is a must-see in IMAX 3D (both, if not either).

Gravity is Sandra Bullock’s best film in years.

Gravity is beautiful.

Gravity is stunning.

Gravity brings you closer to space.

Gravity had me literally on the edge of my seat for nearly the entire length of the film.

Gravity is achingly painful.

Gravity is non-stop.

Gravity pulls no punches.

Gravity makes you hold your breath, bite your nails, and cling on for dear life.

Gravity is unflinching.

Gravity is incredible.

Gravity is mesmerising.

Gravity is not the best film you’ll see this year.

But Gravity is the next film you should see this year.

“Hold on. Listen to my voice. Hold on to something. Hold on.”

gravity_cuaron_8

 

Review: Ender’s Game

Filed under: Things that make me go ‘Meh’

Ender's Game

This past weekend I had a couple of free tickets to go and see Ender’s Game (EG). I love a bit of sci-fi and, given that I’d booked Gravity (review imminent) for Sunday, I figured I’d make it a space-based double bill and see EG on the Saturday.

First: here’s a pretty good reason why you shouldn’t see this film.

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The number one reason why you should not see this film is because if you see this film, the studio, Lionsgate, may go ahead and make sequels. If that happens, then more money goes to the author of Ender’s Game, and extreme homophobe, Orson Scott Card. It is a sad state of affairs when the beliefs of an author get in the way of enjoying and/or recommending a film. But it is what it is, and I can’t change what I believe – or the way I feel.

For what it’s worth, Lionsgate gate have said that it is ‘undecided‘ on whether they’ll move ahead with any sequels. So let’s keep it that way and hope that Ender’s Game disappears (like the proposed follow ups to The Golden Compass and The Lion, The Witch and The Wardrobe).

Enders-Game

Second: here’s another pretty good reason you shouldn’t see this film.

It’s terrible.

Yes, there are some decent strategy moments, and yes the character of Ender is enjoyably smart. But plot hole after plot hole after plot hole – combined with some of the most diabolical acting I’ve seen on screen, ever – makes EG an absolute waste of time and money. I sat there wishing I’d read the books instead.

When I was in Edinburgh earlier this year, my friend would often say (after seeing particularly bad theatre): ‘Why did they bother?’ – not to be facetious or mean, but a genuine question: Why bother? Why did you bother doing it? Surely you must see that there isn’t much substance to this? What on Earth made you do this?

That’s how I felt about Ender’s Game.

I don’t know why they bothered.

 

Hanging out at the #GoogleHouse

See what I did there?

GOOGLE_HOUSE_2013-23

Last week, a friend of a friend at Google invited me along to find out how Google will change the future. The pitch?

Let’s face it, we’re all busy. Whether you’re plotting the fastest public transport route across London, trying to order a drink in Paris en Français, or cheating at a pub quiz, Google is there to help you get the information you need. Fast. We’d like to invite you to Google House, where you’ll see first-hand how Google can help make the lives of you and your customers easier.

And they weren’t wrong. But first, let’s take look awesome #GoogleHouse is (or was).

GOOGLE_HOUSE_2013-21

The Kitchen

GOOGLE_HOUSE_2013-1

The Teenager Bedroom

GOOGLE_HOUSE_2013-14

The Living Room

Basically, this beautiful four storey house in London’s Fitzrovia was turned into a Googley-fied house of the future.

And it was awesome.

Glass.... and me. #googlehouse

Obligatory ‘Whatley wearing Google Glass’ photo.

Three things I learnt:

  1. Google Chromecast? I want one of those. It’s a bit cheeky of Google to demo a product that isn’t currently available in the UK (EDIT: Amazon UK has Chromecast available now!) but still, it was really cool.  In fact, any of you reading this in the US, I’ll PayPal you the money right now. Come on, let’s do this.
  2. Google’s voice-activated search and translation is incredible. It’s unbelievable how much it has come on over the past year or so and it easily blows Siri out of the water. Everything from contextual awareness re previous/current searches, through to actually translating a conversation between two people, LIVE, is amazing. Very, very impressive indeed.
  3. Google Glass was cool, but not for me (yet). I used someone else’s set, and it was a noisy room, and they weren’t connected to my device (which is a key part of the experience). So yeah, not yet.

Overall? I had a LOT of fun and it’s great to see Google step up their game in the consumer-facing market here in the UK.

Long may it continue.


PS. Big love to the amazing guys over at the Sorted Food. They ran the Google/Kitchen demo and I’ve been watching their videos ever since. Check them out.

PPS. More photos over on Google+ (natch).

 

Xbox One or PlayStation 4? [UPDATED]

This gamer has made up his mind.

xbox-one-vs-ps4

[image via Tech Radar]

Back in the day, I was always a Nintendo fan. My first console was the original Nintendo Entertainment System, the NES and after that, the SNES. Then came the N64 (my first ever release day console purchase – man that thing was expensive). Many a day and night was spent Mario Karting with friends on that baby.

After that, I owned a GameCube [and came extremely close to picking up a Panasonic Q, but that’s another story]. At some point after this, I fell down some stairs and was bed-ridden for a fortnight. It was during this time that I was lent an original Xbox along with a copies of Halo and Burnout: Vengeance. I’d followed the Burnout serious on the GameCube but the Xbox sequels were immense. I could feel a change coming but it was not coming any time soon as, at some point later, the Nintendo fan in me bought a Wii.

But something was missing. Yes I had Zelda and Mario and Resident Evil 4. But I wanted more. I wanted proper online play. I wanted something in high definition. My friend Roger had just got an Xbox 360 and so now I wanted an Xbox 360 purely so she and I could play together.

Six months or so later, towards the end of 2008 my friend Josh gave me his Xbox 360. I fell in love, and all was awesome. I’ve been an Xbox-er ever since.

I have never owned a PlayStation.

But this year, I think that’s going to change.

PS4

When the Xbox One was announced back in May of this year, there was a big hoo-hah around how it would become the media centre for the front room. The TV integration, the awesome new Kinect 2.0, everything about it meant that this little baby would be the only thing we’d ever need.

Then… it ran into a little trouble.

First the machine wouldn’t let you lend games to your friends (not in the traditional sense at least) without paying for it, then it had to ‘check in’ online every 24hrs. Then, in the face of huge negative reaction, Microsoft cancelled all that, but then the Kinect would be ‘spying’ on your every move, and then Microsoft had to clarify on that too.

Even after all that PR pain, I was still leaning towards getting an Xbox One. I love my 360, and I love my Kinect too (yes, I really do use the voice activation stuff). The deal-maker for me would’ve been if Microsoft launched the One in the UK with Sky TV as a partner. I’m a Sky subscriber and having the Xbox work well with that, in the same way that it worked in the US partners, well it’d make the whole ‘TV’ thing worth it.

I’ve got friends in the gaming industry, and I know a few reviewers too. Word was leaking: the One is a pain to develop for. The PS4 is a dream. The One doesn’t have ANY media partners at launch. Whispers became louder… and then came the Eurogamer Expo.

Untitled

The Eurogamer event at London’s Olympia back in September offered up a chance to play the latest games on the latest systems. Geeks among nerds, my friend Matt and I ventured forth. I played Assassin’s Creed: Black Flag (AC:IV) on the PS4 and Killer Instinct on the One. The former impressed, the latter did not.

In the pub afterwards, more PS4 rumours were afoot. A quick show of hands of the group we were chatting to proved that pretty much everyone was getting a PS4 first and then waiting to see if the One was going to improve after. But by then, it might be too late.

Call of Duty: Ghosts is the latest mega title to be released in the COD series. Due to the differences in the operating systems between the One and the PS4, the former can only run the game at 720p (the latter hitting full 1080p). Deal breaker?

For some? Definitely.
For me? Maybe.

Last night I went along to the #XboxOneTour, an invitation only event where – similarly to Eurogamer – you got to play the latest titles on newest system, but with the obvious focus on the Xbox One. I got hands on time with Dead Rising 3, Killer Instinct (again), Ryse, and Forza. They also had FIFA 14, Battlefield 4, and some Kinect stuff too but none of that interests me. I must admit, I was surprisingly impressed with Ryse as up until yesterday I thought it looked, and therefore was, rubbish.

Dead Rising 3 was fairly meh, Killer Instinct looks great, but is fundamentally still Killer Instinct at its core, and Forza? I just don’t get Forza. I left feeling quite underwhelmed (not least because the 5pm-10pm slot actually meant ‘turn up at 5pm and stand outside in the freezing cold until 5:30pm’, or because of any every day sexism – not just because of that) mainly because I just expected more.

I really wanted the Xbox One to blow me away and it didn’t. At all.

I played AC:IV for 15mins on the PS4 back in September, and that did more for me than any amount of Xbox One propaganda ever could. It’s a shame. But I’m a gamer, and therefore I want the best system for games. My gamer buddies? They’ve made their mind up. Which means I have too: if I want the best gaming experience and I want to play online where my friends are – there’s only one choice.

I fancy a change.

I’m going to the dark side.

I’m getting a PlayStation 4.

__________________________________

UPDATE: Here’s a 30min podcast where a friend and I go into a bit more detail on what consoles we’re choosing and why.