1000heads: We LOVE Cupcakes

Social Media Week kicked off in earnest yesterday with a number of events not only all over London, but also across multiple major cities across the world.

Our Social Media Surgery sessions closed their doors at around 3pm [with write ups to come from each doctor shortly; no fear, patient confidentiality will be maintained!], which left us plenty of time to throw our glad rags on, head on down to the opening party and surprise each and every one of the guests with their very own 1000heads-themed mini cupcake…

we're on our way! #smwldn

— via the rather awesome Crumbs & Doilies

Some might say we have a thing for cupcakes here at 1000heads (and they may very well be right). However, when it puts smiles and happiness into the world like the snapshot below, can you really blame us?

Were knuckling down today to get everything done so we can get out to all of the other events we’re appearing at later this week.

Stay tuned to 1000heads.com [why not subscribe to our RSS feed?] for our Social Media Surgery write ups and, once more, have a great Social Media Week everybody!

1000heads: Social Media Week is here!

Social Media Week LondonAnd the official #SMWLDN/1000heads official Social Media Surgery is open!

We’ve been taking appointments over the past few weeks from those in need of some social care and attention and today, the patients arrive for their sesssions.

Keep an eye on the @1000heads twitter stream throughout today for a running commentary on who we’re talking to and about what and please, feel free to fire over any questions you may have.

If you didn’t manage to book yourself in the surgery today then no fear, you can still catch up with one of us ‘heads throughout the week at any of the many events that we’ll be attending –

The venues in bold indicate where we are panellists…

Mon Feb 7th –
Social Media Surgery
@ 1000heads HQ
Collaborative Consumption conference @ NESTA
SMW: Opening Party @ Light Bar, Shoreditch [we hear there might be cake]

Tue Feb 8th
Protecting Reputation in a Digital World @ Hill & Knowlton
Social Telly: Campaigning/Commentary/Community @ The Design Council
10 Ways to Suck at Social Media @ eOffice

Wed Feb 9th
Ask Don’t Tell; Talking with Families Online @ Digital Outlook
How Social Media can Influence Purchasing & Drive ROI @ Agency: 2
Like Minds Social Commerce Immersive
@ Adam Street
Social Media, Direct Marketing &  Making Money @ Concrete
The BBC & The UK Sports Network present: Sport & Social Media @ The Design Council

Thu Feb 10th –
Social Media Monitoring @ We Are Social
Trust, Transparency and Advocacy: Social Media Trends 2011 @ Addiction Worldwide
Social CRM @ The Design Council
Social Media: Where Behavioural Science meets Measurement @ Ketchum London
Communities Talk
SMW: Last night Community Manager saved my life @ The Hub
SMW: Mythbusting, Propel London @ The Design Council

Fri Feb 10th
SMW: Tuttle Club @ The Centre for Creative Collaboration

On top of that, a large number of our team can be found at various events around the world supporting Nokia’s random acts of kindness push… aka – ‘NokiaConnects

If you’re attending any Social Media Week event anywhere across the main participating cities across the globe, then please ensure to check in using the hashtag #NokiaConnects and you might just bump into one of them yourself…

Have a great week everybody!

1000heads: SMWLDN: Social Media Surgery

Social Media Week is coming!

If you’ve not heard about it yet, it’s pretty big (with events being held all over the world) and it’s only going to get bigger.

Globally, we’re going to be keeping ourselves busy supporting different activities on behalf of the headline sponsor (who also happens to be one of our clients) while locally, here in London, we’ll be doing our bit in the office with our very own:

“What the hell is that then?” – I hear you cry…
Allow me to explain:

To kick Social Media Week off with a bang, we’ve decided to setup the official #smwlondon / 1000heads Social Media Surgery.

With resident ‘Doctors’ Molly Flatt (WOM Evangelist), James Whatley (Marketing Director) and Tim Denyer (Group Development Director) each giving up their day to help all and sundry with their social media ailments, why not make an appointment now?

Tim’s your man if you want to talk integration, performance and measurement

Molls specialises in ethics, training and social business

And James (that’s me) will bring you the low-down on engagement, tools and presences

One-on-one private sessions are available (as are larger group sessions for up to eight people) throughout the day, and coffee and biscuits (quite nice ones) will be provided. While we can’t guarantee all problems will be solved immediately, we can promise to bring a little TLC to those in need.

If you’re interested in coming, head on over to our specially set up Social Media Week Amiando page and book yourself an appointment!

The Doctor will see you now… 😉

1000heads: Creativity + Curation

This past week saw the Exeter-based gathering that is known as the LikeMinds 2010 Autumn Conference.

likeminds starting day 2

Photo via the lovely Benjamin Ellis

If you’re a regular reader here at 1000heads you’ll know that LikeMinds has become one of our favourite things ever since our first attendance back in February of this year. I’m pleased to say that last week’s event – based around the themes of ‘Creativity + Curation’ – was no disappointment.

Unlike February’s event, where the one key takeaway (for me at least) was the audience-wide understanding of the importance of listening, this time around the lessons were much more broad; touching upon various different subjects, specialisms and industries including; Music, Film, Publishing (traditional and new) as well as other, more thought-provoking pieces along the lines of the impact of social technologies and the much-discussed ‘Big Society‘.

For me personally, the highlights came in varying forms. First, the opening Publishing ‘immersive’ session hosted by Andrew Davies of Idio was rammed to the rafters as everyone came together to discuss the impact of the social web upon the traditional publishing industry. For such a packed event, Andrew facilitated well as the rest of the group swiftly leapt from one area to another covering off not only the real value of brand/consumer relationships (throwing in some real world examples to boot) but also whether or not true curation is just filtering other people’s content.

LikeMinds resident live-blogger, Adam Tinworth, happened to be in the room also and his blow-by-blow recap is definitely worth a look.

Second, Chris Carey from the PRS, yes really – the PRS. Chris is an in-house economist for the music industry and he used the patterns that he is paid to spot day-in and day-out, to illustrate the pitfalls in any market of relying on what you think you know. His example of NBC’s mistake of turning off the Gossip Girl stream on their website was a lesson to us all.

And the third and final one (again, that spoke to me personally) was that of Benjamin Ellis. Who, with one phrase, captured the whole audience:

“A fish would be last to discover water”

— and to give that context, I’d spend some time looking over his rather awesome presentation –

Benjamin Ellis: Why the ‘We’ Generation ‘Knows’ Differenthttp://static.slidesharecdn.com/swf/ssplayer2.swf?doc=benjaminellis-101028035621-phpapp02&stripped_title=benjamin-ellis-why-the-we-generation-knows-different&userName=wearelikeminds

View more presentations from Like Minds.
We’ll be back with more LikeMinds analysis at some point later this week (or maybe next).
In the meantime, we’d love to hear from you on any of the above.. So why not leave us a comment! 🙂

Not one, but 2Screen

According to the website

We are watching more TV than at any time in the last five years.
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That statistic is usually followed by ‘despite the rise of the Internet’. We’re in the opposite camp. We believe TV viewing is increasing because of the Internet. The social web turns TV into an event, a shared experience.
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And as the social web becomes increasingly central to our lives, these events become more and more important. It becomes the nationwide, and sometimes worldwide water-cooler.
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Where’s it all going? And what’s the next cool thing going to be?
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Join us 14 October 2010 evening at Conway Hall.

So I did.

Before we start, this post might look quite long but it’s not. Not really anyway, there’s just a lot of pictures…
Let’s crack on.

Up first, Matt Locke, Head of Cross Platform for Channel 4. For this session I thought I’d crack open my Moleskine and give ‘mind-mapping’ a go. Something I’d seen Charlie Osmond do at SXSWi earlier this year, I’d been meaning to try it out for a while, so…

Start at ‘Television: Traditional’ in the middle of the left page and follow the arrows from there (click the image for larger size):

Presentation 1 Mindmap (aka Moleskine scribbles)

As per the right hand page, at 19:35 and 19:40 there were two slides which I loved (and subsequently uploaded). First, the web hits received by Channel 4 when their 2screen show ‘Seven Days‘ went live –

Traffic spike on Channel 4's website for Seven Days... Wow.

Err… WOW. No wonder the site went down on day one.

Second, the Google searches for ‘1066 Channel 4’ which was an online game that Ch4 ran during the showing of their 1066 drama broadcast in the summer earlier this year.

Searches for '1066 Channel 4'

The TX date is the peak at the top. The slide that I didn’t manage to grab was the one after, which showed how their online game carried on this peak long after the TX date. A great learning.

Matt spoke of attention shapes coming in different forms. Priyanka has a great write-up of these and I’d recommend taking a look at her words. The key takeaway for me was that, back in the day, our attention (as consumers) was organised by content creators –

‘It’s our TV show, we’ll broadcast it 7am. You need to be there to see it.’

Today, that is no longer the case and broadcasters are not only having to adjust their models accordingly, but also get over their fear of this changing consumption model.

Presentation two was from Margaret Roberstson, Director of Development at Hide & Seek. Just a couple of quotes from this one (which hopefully speak for themselves);

Twitter / @James Whatley: Much respect for harking b ...

Twitter / @James Whatley:

The irony of ‘focus’ resulting in two choice tweets is not lost on me.

Next up, my good friend Utku Can and his mate Tim Morgan. The former representing LivePitch, one of my favourite iPad apps to date and the latter, talking about Picklive; a way to bet on short amounts of football.

The mindmap for that session is below, start on the bottom page in the middle just above ‘RTRTG’ where it says ‘Picklive + LivePitch’ –

Talk 3 @ #2Screen mindmap - Picklive vs LivePitch

This one was a touch more difficult as there were two speakers, taking it turns to talk about two different products but around one theme (which changed every few minutes). Like before, at 20:15, there was a slide that I really liked and, as such, subsequently uploaded. Take a look –

Screens demand attention

I love this slide.

As mentioned, Utku is a friend of mine and often we talk about distraction vs attention and when he pulled up this slide, suddenly it all clicked.

The point of this slide is demonstrate that television is constantly demanding attention – whether you’re looking at it or not, the iPad on the other hand (with its built-in accelerometer) knows when it’s not being looked at so shouldn’t shout at you when it’s flat down and not moving for example. However when it is picked up or being moved/looked at, it should know that too and then start responding accordingly.

Utku later commented –

One other thing I had mentioned was we don’t necessarily need the devices to have accelerometers. A cruder way of achieving this would be ‘time since last interaction’: if you haven’t tapped or clicked anything in a while, we can scale back how much attention the second screen is demanding.

.
For the lack of a better phrase, I’m calling it ‘reactive interfaces’.

Nice.

Finally, Kevin Slavin spoke at length, about crowds creating magic and how that drives us online ‘to 2screen’ with the larger community. Cinema viewings vs TV viewings, concerts vs radio… it adds up.

See 'Limbic Resonance'

It’s an odd sense of wonder, being aware that there are thousands, nay millions, of others sharing your experiences.

Limbic resonance, who knew?

At the end of it all, 2screen turned out to be one of my favourite events of recent years and – if you’re interested in the future of television, broadcast or consumer entertainment behaviour then I would definitely suggest reading up on 2screening right now; it’s already happening.

Be a part of it.

1000heads: Ones to watch

That’s what the super-smart bods over at New Media Age have said we are anyway –

NMA

Each year, NMA release their ‘Top 100 Interactive Agencies’ league table and, although we’re not in the overall rankings, we have been given the rather prestigious nod in the ‘Ones to Watch’ section.

As they say themselves –

“‘This section in the guide lists agencies the publication believes has done some exciting work over the past 12 months and has really tried to be innovative in their approach to digital.”

Thank you very much New Media Age, we’re honoured to be included.

🙂

1000heads: Twestival – Cake me up

…before you go go.

Following on from our first forays into Twestival love from just over a year ago. This year we’re helping out again by supplying the cakes for all and sundry that are attending and helping raise money for this year’s cause, Concern.

Thanks to the lovely guys and girls at Crumbs and Doilies we’re bringing along 42 dozen (yes, that’s 504 for the quick-minded of you) vanilla flavoured frosted cupcakes to share with you all.

As I said to Chris Lee for Twestival earlier today:

“We like people, we like talking to people, we like eating cakes with people. Nuff said.”

Alas I don’t have any photos of the three lovely gentlemen who we’re sending along to assist in the giving out of said sumptuous delights so instead you’ll have to settle with this picture of the cakes themselves…

Until tomorrow! 🙂

1000heads: SXSW – What did we learn?

Austin -> Washington

Last weekend 1000heads despatched a number of its team out to a certain convention in the good ol’ US of A.

Admittedly, while we were there supporting a particular client, I also made sure we had time to get into the Austin Convention Center itself and take in some of the more interesting panels and talks that SXSW has to offer.

Yes, but what did you learn?

First and foremost, while a fair chunk of the predicted chatter was indeed about location-based services such as Gowalla and Foursquare, what we found was a very low rumbling about 2010 being the year when companies and brands alike truly harness the power of crowd-sourcing. This piece from Fjord about the iPad cements some of the feelings I already have about it, but also talks about content curation and the knowledge of where as opposed to what.

Hat tip to the guys over at Genius Rocket by the way, good to hear some sense throughout all the noise…

We also learned that SXSW really isn’t as bad as some people say it is. Similarly to other conferences we’ve been to before, the real value lies within the many different opportunities to connect, learn and share… and, with a smattering of smarts, maybe do a small amount of business along the way. Those things themselves are worth the air fare alone.

Real life connections people- it’s the future

One session I personally really wanted to see was Battery Life, the Final (Mobile) Frontier, the description alone sold it to me:

Africa is a much misunderstood market, but potentially as large as China or India. Computer and internet penetration is extremely low, but cellphones are everywhere. How to tackle communication and social services on a continent where electricity – including charging cellphones in rural areas – is the greatest challenge.

Sadly, the panel was cancelled at the last minute as the key contributor was called away to a personal emergency however, I did get the opportunity to meet the lovely Gaby Rosario who gave me the rundown about how while there are only 65k iPhones in South Africa, there are in fact nearly 45million mobile subscribers. Unsurprisingly, in South Africa at least, the iPhone is not the be all and end all.

But we knew this already, right?
WW/N @ SXSW

It’s funny, even though the US-based event had such an international turnout, a lot of the content had a very US-centric point of view. The point about the iPhone for example, articulated so well by Gaby just hours before I first started writing this down, was a breath of fresh air against the constant stale wind of how mobile iPhone applications are going to change the world.

This is not to say it was a wasted journey, not by any stretch. Seeing people I haven’t seen since September ’08 – made it even more worthwhile. Being introduced to new faces through old friends and connections – given that 1000heads now has French, Canadian and US offices – again, also made it extremely beneficial.

Of course, working out there, meeting clients and competition winners… the list of how awesome it was just goes on.

Would I go back? Yes. Every day I was up at the crack of dawn to catch an early morning panel, be it on community building, crowd-sourcing, social media, blogging, mobile, neuro-science marketing… (no, really).

If the SXSW selection panel had picked someone to speak, it was (mostly) worth a visit.

Improvements?

Well, I’d still want to see a more clearer grading system for each session (like Vero mentioned the year before), and I think I could/should definitely speak about something at the next one.

Maybe my lucozade travels; staying mobile and connected ’round the world. Tips and tricks for the global traveller…

Or maybe even… …plain ol’ Word of Mouth? 😉

What d’ya think?

1000heads: London Fashion Week

While a number of ‘heads are still recovering from a few days out in Austin after this weekend’s SXSW interactive conference, we’re taking a moment to look back at another recent event we attended – London Fashion Week.

Jaeger Autumn Winter at LFW

Photo credit – Swamibu

London Fashion Week – aka LFW – hit The Big Smoke in February and if you weren’t there, it’s the kind of event where it’s OK to wear barbie shoulder pads and underwear as outerwear. But how does this effect us?

Some of you may have seen the drama going on where bloggers are now bliggers and eating all the Danish pastries – all of this is giving our favourite blog-folk a bad name.  Not. Good.

We decided we wanted to big these guys and girls up again so we sent 1000heads’ biggest fashion fan, Camilla Brown, down to LFW ask the attendees a very important question…

http://vimeo.com/moogaloop.swf?clip_id=10234316&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=00adef&fullscreen=1

And one last thing from Camilla:

“If bloggers were so bad, would the awesome Nat and Jenny be featured in this months Company Magazine?  I think not!”

So come on, who is your favourite fashion blogger, and why?