IAB: Rules Rules Rules

This post first appeared on the blog of the IAB on August 8th, 2011 —

18th January 2011. That was the date of the this year’s first meeting of the IAB Social Media Council (SMC). Back then all the talk was about the impending ASA remit extension that would very very soon cover not only companies’ marketing claims on their own websites, but also in other non-paid for space they control – aka, ‘earned media’.

As an industry trade body the SMC assembled and collectively pondered on what would be considered best practice for adhering to these standards. I don’t think it was at that meeting that any kind of course of action was agreed, however, I do believe a large amount of the assembled members agreed that, like our US counterparts, ‘#ad‘ would probably work best.

Fast forward six months and with the remit fully in place, has anything changed? Not really. Has there been a seismic shift in the behaviour of online advertisers? Probably not.

Admittedly we haven’t seen any major cases reported to the ASA quite yet, but isn’t that thanks to a certain level of understanding and intelligence of your average internet user? If we move away from the online world for a second and instead think about the combined worlds of brand, celebrity and sport personality – how do these kind of standards play out there? Case in point: Tiger Woods and Nike.

When we see Mr Woods teeing up at the PGA Tour do we question that the Nike cap he chooses to wear is there for any other reason than advertising? No. Of course not. It’s an expectation. Something that we, as the viewing public, have grown to accept within this particular industry. It’s a given that this happens. However, it’s also assumed that – given his high profile nature – that this sponsorship must have happened. Why else would he be wearing the logo? And of course, there is no doubt that Nike put out a press release when this sponsorship was made – but how long ago was that? Shouldn’t he be adding the the word ‘ad’ onto that hat? No, of course not. That’d be silly.

But if he tweets something about Nike, will be have to append it with ‘ad’ ?

It doesn’t make sense.

Yes of course I agree that we should ultimately make it explicit that a piece of content created in the name of advertising is in fact an ad, but why not have something on our website/homepage/bio that states this is the case? Better yet, exactly how are paid endorsements going to be handled moving forward? Social media are fundamentally different, but a sponsorship deal is a sponsorship deal. Be it product placement in movies (and games), Nike on Tiger Woods…. or bloggers being sponsored by a brand  to write about products, it’s the same rules – right?

So HOW can we expect to retrofit one solution across them all? We can’t.

Everything that’s been written about social media has defined how different they are from the rest of the media types that have come before it. Here we are at the turn of a new decade (yes we are) and now suddenly the ‘free world’ of the internet is being regulated like it’s a piece of out of home.

New rules are required. Ones that are built on customer smarts, not crafted out of the remnants of out of date thinking.

So now what?

 

1000heads: Dear Blink-182. You Win.

Each morning I spend around 15mins of my day looking through my Google Reader for some decent content that I can share across the fairly interesting 1000heads Twitter feed.

Sometimes though, I come across such a fantastic idea, such a perfect execution that it warrants a whole blog post on its own.

Today is one of those days.

We’ve spoken before about what it means to reward engagement, surprise your fans and ultimately, let your community know you love them back but today’s effort, from American pop punk band (wikipedia’s definition, not mine), Blink-182, really takes the biscuit.

This video, explains it all –

Five reasons why this is awesome:

  1. Blink 182, unlike many, many other bands/artists, have decided to EMBRACE the ‘mis-use’ of their music and, instead of hitting ‘go’ on their lawyers, have recognised that if someone has used their music it probably means that they are a fan.
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  2. The sheer dedication and commitment to using not just the famous ones. Being a fan is not defined by how many views you’ve had or how many likes your video has garnered. It’s about being passionate and actually giving a damn. You like Blink 182’s music? They give a damn about you.
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  3. In the same way that the YouTubers featured in this video have ‘stolen’ Blink 182’s music, Blink have done exactly the same back by ‘stealing’ footage from their videos. The difference being the users in question won’t be hammering on the door with their lawyers.
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  4. The title: “The Blink-182 Film Festival You Didn’t Know You Entered” – perfect.
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  5. This is Blink 182’s first single release in eight years and they have a huge global fan-base. No matter what they did for their new single, they would’ve got huge coverage – the fact that they chose this particular idea for their return launch speaks volumes about how much they care about their community. To put it bluntly; that is epic.

So OK the video is part of a (somewhat strange) over-arching sponsorship deal with American mobile phone operator AT&T but still, it is a great idea.

And for that Blink-182, we applaud you. You win.

 

 

And still the train keeps going

Winding through the Siberian forests

Moleskine entry: April 16th, 2011

Growing up on the relatively small land mass known as the British Isles, I guess the longest single train ride you could take would be London to Edinburgh [8hrs, in December snow]. As such, you can’t really get your head around being on a train for four or five days.

It still blows my mind.

Wooden shacks and settlements pass slowly by as our track meanders around the northern border of Kazakhstan. Having been led through tree-soaked hills and over ancient oxbow lakes, the landscape is now quite barren – we are approaching Mongolia.

I slept for about ten hours last night, maybe twelve. We’re easily way ahead of Moscow time now and drinking ’til dawn is a pleasant experience. It’s 13:30 at the time of writing. The gentle clack-clack clack clack of the tracks below make an oddly comfortable sleeping companion and rest has come easy.

We’re living in two time zones.

Outside it’s 13:37.
Inside it’s 17:37.

It still blows my mind.

1000heads: Domino’s Pizza & Audiences

A comedic tale for the fast-food friendly amongst you –

It was Bank Holiday Monday here in the UK a little while a go and, for me personally, post-big birthday celebrations for someone dear. For breakfast/lunch/hangover-medicine, Domino’s Pizza was chosen (don’t judge) and, as I went through the ordering process, the social creative agency part of my brain refused to switch off;

“Now, wouldn’t it be awesome if I could share this order… I was out with a whole bunch of mates last night and the sheer comedy value of participating in hangover junk food is just too good not to share.”

And so it was, as I was greeted by the post-payment ‘your order is being prepared’ screen I was invited to share my order! “Yes!” I thought “that’s EXACTLY what I want to do!” – but alas, the only option available to me was Twitter.

Interesting.

OK, let’s be clear: I am entering into this from a fairly unique use-case position. I am (probably) not Dominos’ average customer. In fact, I would even go so far as to suggest that the average Domino’s customer may not even have a Twitter account yet (although given the recent News International debacle, that’s definitely changing) – in the UK at least. Conversely, Facebook usage is definitely country-wide and yet the ‘share this order to my wall’ button is strangely absent.

Odd.

Parking that for a second, the whole thing got me thinking about audiences. Often, when discussing word of mouth strategies with new clients, we first address the planning and optimisation; where are these users/customers/consumers [delete where preferable] in social media, what communities do they belong to?

An obvious example would be discovering that a footwear company has zero exposure on Twitter but a huge Flickr following of photographers (who love shooting their feet, as it were), and prescribing a strategy model to fit against that, ie: DON’T start a Twitter channel – at least not yet anyway – engage with your fans and advocates on their platform of choice (not yours).

Bringing this back to Domino’s, I don’t want to share my post-hangover pizza with my 7000+ followers, however my Facebook friends, many of whom who were out with me on that particular weekend and (perhaps rather tellingly) also not on Twitter – I’d definitely tell them. Hell, some of them might even be local enough to come ‘round and steal a slice.

My point is: you follow people on Twitter, you friend them on Facebook.

Do you want to share personal experiences with your followers or your friends? Or perhaps even both? Domino’s – it would seem – would prefer it if I chose the former. However, little ol’ me, I’d only really be interested in sharing with the latter.

Purchase sharing is still only in its fledgling stages (and will only get bigger), naturally some brands are more friend-friendly than others. When you’re ordering pizza this weekend, have a think about that –

When the time comes, who would you rather share with?

NB: This blog post only came to me after I had finished the original pizza. So the two pepperoni passions I ordered the other night were purely for research and screen capture purposes. Honest.

Zimbabwe Bungee Jump. In HD.

Victoria Falls Bridge

Two years ago I jumped off Victoria Falls Bridge in Zimbabwe (you can probably just about make out the ropes hanging down from the centre of the image above).

It was, without doubt, the most thrilling thing I have ever done in my entire life.

At the time, for some (typically me) reason, I shot the whole thing on my phone. That too, was awesome.

Earlier this week, I was sorting through one of my old hard drives and I found a bunch of files from my old HD video camera. One of which, was a full 2min video of the exact same jump, but shot from the bridge. I had forgotten that at the time, when I went up to do the jump, I’d handed my camcorder to the tour guide to look after for me.

The legend actually recorded the whole thing.

I didn’t even know I had it. Amazing.

^ Turn it up to HD

Just speechless really. I get such a rush just from watching it.

Best. Discovery. Ever.