whatleydude

While it’s easy to give We Are Social (WAS) a right good pasting over their handling of the Eurostar debacle over the weekend – let’s put things into perspective.

For starters: less than 24hrs after the whole thing started playing out, there was a video response from the Eurostar CEO himself, Richard Brown. This is not something to be sniffed at kids.

A video apology, delivered via YouTube, to the LittleBreak website in the form of a blog post. In this day, that is a feat in itself.

How many other CEOs of train operators could you name who would consider doing that (outside of a BBC interview)?  Seriously?

Please do not think for one second that I’m making light of all those people trapped on the train/in the tunnel/in folkestone for God knows how many hours – I’m not.

But look at it like this – if the CEO had put that video up within, say four hours of the incident taking place, how easy would it have been to cry:

“OMG! What is he doing wasting time posting on a blog? He should be out there dedicating his time to getting those people out!”

WAS were originally (I assume), hired to create sales and conversation around ‘little breaks’ – facilitated, naturally, by Eurostar. Note: This would mean working with Eurostar’s Marketing and PR team, not their Customer Care dept. Whether or not the addition of a reactive care stream to We Are Social’s (now ongoing?) brief is the mark of a bad agency remains to be seen.

What isn’t necessary – in my opinion at least – is playing the blame game when it comes to addressing ‘twitter concerns’.

Remember – this happened on a Friday night and played out over the midnight hours. Come Saturday morning, the problem was still going on. I know I (at least try to) take weekends off sometimes, I’m pretty sure others do too. But, when the call came in, the WAS guys got themselves over to Eurostar HQ pronto and were camped out there from midday onwards.

By the end of play, they had that video up.

If care was part of the package then someone SHOULD have been online.
It wasn’t, so there wasn’t.

The end.

I started writing this post nearly three weeks ago, way back when November was coming to a close and I’d just about made it to the end of National Vlog Post Month (NaVloPoMo). If you missed the explanation at the start of it all, then apologies – the general gist was to upload a new video every day, for the entire month of November. Consider this a review, if you will.

Final score? 28/30

Not bad for my first attempt, wouldn’t you say?

The two that I missed were Saturday 21st and Sunday 22nd respectively. The former was my birthday and, while I did actually manage to record and upload a video in time, the quality was so frickin’ bad – I’m refusing to put it up. The latter however, was the day after my birthday and, given that the party guests only started to leave around 7ish on Sunday morning, I think I can let this one pass.

Either way, two other videos were made for the weekend in question and, if the creators don’t mind, I think I’ll submit them as entries for those days. Guest entries if you will. First, my NaVloPoMo partner in crime, Benny Crime, with his ‘Happy Birthday Whatleydude‘ entry and second, creator of all things NaVloPoMo, Rupert Howe, for this awesome ‘Whatley’s evil twin‘ video.

While Benny’s is suitably bonkers, Rupert’s definitely needs some explanation, but you’ll have to wait for another day for that I’m afraid…

In the meantime one upshot from making video every day for a month is the enforced, creative experimentation of it all.

Much has happened over the past couple of months and there is much to catch up on.

The ‘Tales from my Moleskine‘ series is only halfway through (so expect something from there to appear here next), there is a lot of random video content I still want to throw together and of course, there’s just a crap load of normal life stuff I want to share.

So watch this space, I’ll be back soon…

“Changed for good, my output has.
To what end, remains to be seen…”

And so it ends…

There. I made it. 30 days of November and 30 days of video.

Well, 28 actually… But we’ll come to that another time. Similarly to others I have much to reflect on, but for now…

NaVloPoMo is at an end.

And I am happy

The music on the above video is by a band called The Momeraths.
I’ve used their stuff before and they’re kind of awesome.

Check them out.

Yesterday we went to see the Eiffel Tower…

Aside from being reminded of Superman II all day, we also managed to take some video!

It was my birthday last weekend and, as quite possibly the best birthday present I’ve ever been given, my girlfriend sprung two tickets to Paris this weekend.

However, not content with taking me to the most romantic city in the world, seeing the sights, taking in the museums and generally doing ‘the tourist thing’ – my lady also decided to check us into the coolest hotel I have ever seen.

Don’t believe me?

The future is here. The future is now. The future is Omar Sharif.

Forget being promised jetpacks, I just wanted some decent advertising.

London’s Piccadilly Circus, at dusk.

Snapped, uploaded and posted all from my N900.
This makes me very, very happy indeed.

Swung by the Pink Pigeon offices to see Benny yesterday, we’re both trying to help each other out as the end of NaVloPoMo approaches fast and well, it’s always easier filming off the cuff stuff when you’ve someone else to bounce off.

Something to lighten the mood if you will.

This is us, messing about.. As usual.

Done here? Want more? Seriously… I’m still laughing at what Benny managed to pull together from the ten minutes of madness that we spent larking around leading up to the above exchange.

Heh.